Loans & Security Recovery Software

Recover Non-Performing Assets Faster with Workflow-Driven Recovery Management

Recover Loans. Enforce Security. Close NPAs Faster.

Trust Fintech’s Loan & Security Recovery Management Software helps banks and financial institutions efficiently manage delinquent loans, non-performing assets (NPAs), collateral enforcement, legal proceedings, settlements, and recovery operations through a unified platform. 

Designed specifically for banks, NBFCs, MFIs, and financial institutions, the solution manages the complete NPA resolution lifecycle—from identification and borrower follow-up to legal proceedings, settlements, collateral recovery, and MIS reporting—while helping institutions maintain regulatory compliance.

Rising NPAs. Fragmented Recovery. Missed Legal Deadlines.

Managing delinquent accounts through spreadsheets, disconnected systems, and manual processes
can slow down collections and increase compliance risk.

No Centralized Recovery Visibility

Monitor NPA portfolios, borrower accounts, legal actions, and recovery progress from a unified dashboard.

Manual Legal Process Tracking

Manage SARFAESI, DRT, arbitration, and court proceedings through automated workflows and reminders.

Recovery Delays & Operational Inefficiencies

Eliminate manual follow-ups, disconnected spreadsheets, and missed recovery actions.

SARFAESI Recovery Management

Manage notices, possession actions, auctions, and statutory timelines.

DRT Case Management

Track filings, hearings, orders, and case progress.

One-Time Settlement (OTS)

Automate OTS requests, approvals, and payment tracking.

Asset Reconstruction (ARC)

Manage NPA portfolio transfers and documentation.

Lok Adalat & Arbitration

Track settlements and dispute resolution activities.

Insolvency & Bankruptcy (IBC)

Manage corporate recovery proceedings and related documentation.

Recovery Channels Supported

The product offers support for multiple processes for recovery and legal processes including:

How the Recovery Management Process Works

Import borrower and loan account data from CBS or through NPA file uploads. Automatically classify accounts as Sub-Standard, Doubtful, or Loss Assets based on predefined rules.

Verify borrower information, addresses, securities, collateral details, and supporting documents from a centralized platform.

Evaluate account status and assign the appropriate recovery path, including restructuring, settlement, legal action, ARC transfer, or write-off.

Track calls, field visits, SMS, emails, notices, and borrower commitments while maintaining a complete interaction history.

Manage SARFAESI, DRT, arbitration, civil suits, and other legal recovery processes with hearing schedules, notices, and case tracking.

Process One-Time Settlement requests, approvals, payment tracking, and settlement documentation through a structured workflow.

Track collateral possession, asset valuation, auction activities, bids, and sale proceeds with complete auditability.

Monitor recovery performance through dashboards and MIS reports while tracking accounts from initiation to final closure.

Key Features

Identification and Classification of NPAs

Identify overdue and non-performing accounts based on configurable business rules, regulatory norms, and internal recovery policies. 

Workflow Automation

Digitally automate the entire recovery process using configurable workflows, activity management, alert and reminder features.

Legal Recovery Process Management

Manage legal recovery activities including SARFAESI proceedings, DRT cases, arbitration, civil suits, notices, and court hearing schedules. 

Security and Collateral Management

Manage pledged securities, collateral details, valuation details, and guarantor information.

One Time Settlement (OTS) Management

Manage and track OTS requests, approvals, repayments, and customer communications throughout the settlement process. 

Alerts, Reminders & Escalations

Ensure timely action through automated reminders, task alerts, escalation workflows, and follow-up notifications.

Recovery Follow-Ups Management

Record telephonic follow-ups, field visits, notices, borrower commitments, and repayment activities through a centralized tracking system. 

Auction and Asset Recovery

Track asset seizure process, security auction process, asset valuation details, bids process and recovery proceeds.

Interest and Charges Management

Automatically compute interest and penalties to be charged/recovered, posting and adjustment against the loan account.

Management Information System (MIS)

Real-time dashboard and MIS reports on NPA status, recovery performance, recovery aging, legal case tracking, and recovery trend analysis.

Benefits

Accelerate collections and reduce NPA aging through structured workflows.

Minimize manual tracking and administrative effort.

Maintain complete audit trails and process documentation.

Gain actionable insights through dashboards and recovery analytics.

Coordinate branches, legal teams, and recovery officers through a unified system.

Monitor account-level and portfolio-level performance in real time.

Why Trust Fintech Recovery Management Software?

Accelerate NPA Recovery with a Smarter Recovery Management Platform

Digitize recovery operations, improve collections efficiency, manage legal proceedings, and gain complete visibility into your NPA portfolio from a single platform.

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Complete the contact form with your requirements.

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Discuss Your Requirements

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