Pune Peoples Co-operative Bank modernizes end-to-end on TrustBankCBS

At a glance

Customer
Pune Peoples
Co-op Bank
Region

Maharashtra & Karnataka

Branches

25

Product

TrustBankCBS

About the customer

A fast-growing multistate cooperative bank

Pune Peoples Co-operative Bank Ltd. (PPCBL) is a multistate bank operating across Maharashtra and Karnataka. One of the fastest-growing banks in the region, PPCBL holds more than ₹1,127 crore in deposits across 25 branches spread through Western Maharashtra, with one branch in Belgaum.

The IT scenario

Digitally computerised, but held back by legacy constraints

PPCBL had computerised its operations long before this engagement and had already rolled out digital banking services. Even so, its existing IT system limited functional richness and left processes un-optimized. Duplicate work and heavy manual intervention, especially in statutory reporting and IT operations, were slowing the bank down.

Objective & decision​

A deliberate, competitive search for a future-ready core

PPCBL set out to replace its core banking system entirely, looking for a state-of-the-art platform with a complete application stack, a uniform browser-based UI, and a proven record of continual technological and functional upgrades.

After due diligence against multiple competitive CBS options, PPCBL selected TrustBankCBS — setting a challenging six-month timeframe for complete migration.

Solution stack implemented

One unified platform

Retail banking
Deposits & loans management
C-KYC
Credit bureau integration
ATM / POS / e-com / mobile wallet
RTGS / NEFT / NACH
Cheque truncation & ECS mandates
Mobile banking & IMPS
M-passbook
Statutory reporting · OSS · ALM · audit
Anti-money laundering
GST compliance (SoftGST)
HRMS & payroll
Business intelligence
Project highlights

Where TrustBankCBS delivered the most value

A single, unified platform replaced third-party systems and brought every branch operation and customer service together. The built-in charges engine automated fee application and unpaid-charge tracking, opening new revenue opportunity, while value-date-based interest handling closed interest-expense leakages that legacy processing had missed.

A single, unified platform replaced third-party systems and brought every branch operation and customer service together. The built-in charges engine automated fee application and unpaid-charge tracking, opening new revenue opportunity, while value-date-based interest handling closed interest-expense leakages that legacy processing had missed.

Pre-configured alerts, mandated by the Reserve Bank of India for cooperative banks, run natively on the same TrustBankCBS platform as branch operations — enabling real-time, drill-down investigation from any alert back to its source, with no third-party ETL or data warehouse required. A complete authorization workflow carries alerts from branch monitoring through the Central AML Authority to final Suspicious Transaction Report (STR) filing with the RBI.

Embedded BI gave Head Office managers real-time visibility into branch performance without any separate investment in BI tooling. Pre-built scenarios for the cooperative segment supported comparative, historical branch analysis, while drill-down dashboards forecast NPA projection, maturity pattern, deposit pattern, and profitability. Staff-monitoring functionality let the bank set and track targets, lifting productivity.

"TrustBankCBS's parameterized platform fulfilled our need to manage our IT operations well, with a powerful analytics tool in the form of business intelligence."
Kailas Pawar
IT In-Charge, Pune Peoples Co-operative Bank Ltd.

A turnkey core banking delivery

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